Looking for a career and not just the next job? Our client, a large multi-office-based company, is looking for an experienced Service Desk Analyst to join their IT team in supporting several hundred internal end-users. If you think you are up for the challenge, contact us immediately, our client is looking to hire the right person asap!
Responsibilities:
- Tier 2/3 support level
- Desktop, mobile phone, and remote access support
- Use Helpdesk system to track problem-solving life cycle
- Print services
- Deploy hardware and software
- Rotation of Help Desk answering calls, including on-call support
- Setup equipment for conferences and operating equipment
- Help train new hires on hardware and software usage, including MS Office Suite and other office environment software
- Data Recovery
Requirements:
- Bachelor’s degree a must, preferably in a Computer Science field
- Minimum 2 years IT service desk experience and be able to work in office
- Must have advanced level ability in MS Office products, antivirus products and Windows-based operating systems
- Must have excellent customer service and interpersonal skills
- Must be able to move equipment and ability to lift up to approximately 35 lbs
- Must be able to do a light amount of travel
Client Offers:
- Handsome compensation package!
- Extensive Benefits Package!
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401K
- Life Insurance
- PTO
Apply Today!