SRS is searching for a talented Intake Specialist to join a leading law firm in the Miami area. The Intake Specialist will be the first point of contact for potential clients. The ideal candidate should consistently bring a positive attitude to every call, excel in a collaborative, professional setting, efficiently navigate databases, stay organized, communicate effectively, and make decisions based on set guidelines. While experience in a law firm is preferred, it is not mandatory.
Key Responsibilities:
- Answer calls and emails from potential clients.
- Conduct initial client interviews.
- Assess client needs and determine eligibility for services.
- Maintain accurate client information.
- Schedule consultations and follow-ups.
- Provide information about the firm’s services.
- Collaborate with attorneys and staff.
Qualifications:
- High school diploma or equivalent; higher education preferred.
- Experience in a legal setting
- Strong communication and organizational skills.
- Proficiency in Microsoft Office and legal software.
- Professionalism and discretion.
Benefits:
- Competitive salary
- Health, dental, and vision insurance
- Paid time off
- Retirement plan
Submit your resume today!